following a delayed flight away from Detroit since there wasn’t a running PA procedure( which we were being informed was FAA required). We reloaded on precisely the same airplane and flew to Dallas above 2 several hours afterwards. ( the flight attendants needed to wander the ailes to speak). our flight was to leave at 600am. we lastly left at 1145am. Upon arriving in Dallas we had been rushed to our upcoming gate for Denver. On arriving in Denver late afternoon, we had no luggage. We were being advised It will be on on the list of following 3 flights from Dallas.
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American Airways has the worst client service of all airlines I have Utilized in my 63 decades. My wife’s anniversary earrings have been stolen from her suitcase on June twenty, 2013 and Consumer service has REFUSED to Call us again after reporting the thief the day it took place.
traveling from Miami to Lima on Saturday March 21 even though I reserve the seats upfront I received the last row on the proper aspect by the window as well as the seat didn't move earning my flight hard ., on just how back again on flight # 918 the service was worst. from the sign in I needed to open up my suit instances to even up the weigth . After i give to pay for The three additional kilos they attempt to demand me $ 180.00per accommodate case. keeping away from to pay $ 480.00 I needed to go on he flooring to maneuver close to my belongins ,I needed to return to the counter because out seats ( we were being # ten on line at sign in ) were being separates, following that we had to help keep walking about the gates because the counter worker in no way gave us the gate variety, ( when i question regarding the gate facts to a different amercian ailines staff in gate 26 he pointed into the gate screan ) this time the seats felt lesser that regular , the food stuff was awful, the bread was so tough , the lettuce about the salad glance aged , I returned the food stuff precisely the same way which i gained it, The sunshine turns off although im looking at severeal instances which i had to maintain my finger within the change to carry on reading following five terrible hrs I acquired on the summary which i wont travel on American Airlines all over again
I flew from Orlando to Dallas to Las Vegas yesterday and when I obtained home and unpacked, I observed certainly one of my items was lacking from one among my checked baggage.It had been a shaving package that was in the zippered pocket on the skin of a bag. I called shopper service in Las Vegas and was instructed there is nothing they might do.
She was excellent And that i hope she is to the flight following spet After i am likely back again to St Thomas Thanks Mike
I enjoy you're going through a merger plus some staff may be fewer than thrilled, but this Perspective should not be obvious towards your clients who are only calling to have some help.
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I not long ago experienced a flight cancelled by American Airlines and stood in a very line for forty five minutes to obtain rebooked on Yet another flight. I was shocked to learn that the gate agents didn't Possess a perspective into the obtainable USAIR flights.
PS I had her about the return flight and it was evenm greater she life within the Phillie spot And that i lived in exactly the same space for pair yrs so we experienced a discussion about that .
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AA dropped my baggage in Miami by not owning it with me on my flight to Talahassee, Fl and After i lodged a grievance they gave me a file locator to check position. It took 3 times to obtain my baggage and I needed to travel to Panama Metropolis Aprt to get my baggage just after Tallahassee Aprt bought it and sent it to Atlanta then to Laptop by Delta.
Undeniably feel that which you stated. Your preferred purpose appeared to be on the net The best component to remember of. I say for you, I definitely get annoyed concurrently as folks contemplate issues they plainly will not identify about.